Privacy Policy

Who We Are

CODES LTD, trading as Theta.cm, is the controller of the personal data described in this policy.

Information We Collect

• Contact and account details: name, company, email, phone, billing address.
• Order and billing data: products and services purchased, invoices and payment status.
• Technical data: IP address, browser and usage information when you use our website or platform.
• Customer business data: data you store in Theta ERP or on our servers, which we process only on your instructions.

How We Use It

• To provide, bill for and support the services you purchase.
• To communicate about your account, renewals and service changes.
• To secure our systems and prevent fraud.
• To send product updates where you have opted in — you can unsubscribe at any time.

Payment Information

Card payments are processed by our PCI DSS-compliant payment partners. CODES LTD does not receive or store full card numbers or security codes.

Sharing

We never sell personal or business data. We share it only with service providers who help us operate (such as payment processors, couriers and data-centre providers) under confidentiality obligations, or where required by law.

Security and Retention

Data is encrypted in transit (TLS 1.3) and at rest (AES-256), protected by role-based access controls and backed up daily. We keep personal data for as long as your account is active and as required for legal and accounting purposes.

Your Rights

You may request access to, correction of, or deletion of your personal data, or object to marketing, by contacting us at the details below.